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Testimonials

“Service Performance Group has been a trusted business partner for over 12 years delivering quality secret shopping results.”
Cassie Trochek, Director of Service TrainingPortillo's Restaurant Group
“Because of Service Performance Group we are now able to measure and improve upon our entire chains customer experience.”
Jim Harris, Vice President of OperationsKirklands Home Goods
"Thanks to SPG, we now conduct semi-annual audits of our 1,000+ US store partners and take action to improve associate product knowledge and product placement."
Jack Duffy, SVP US OperationsFlexiLeash

Contact US

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You Cannot Manage What You Cannot Measure. We Can Help.

+1.240.642.9068

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