As shoppers become more conscious of their spending habits, the demand on retailers to ensure the best possible service is being provided by store or restaurant employees has increased exponentially. Mystery shopping will provide you the real time data to know your service is not just talk but in fact an embedded component of your […]
5 Reasons Why You Should Have A Mystery Shop Program Read More »
Mystery shopping is a form of consumer research in which a person or team reviews a business’s services to determine whether they’re meeting expected standards for quality, value, and other customer-related factors. The business being reviewed isn’t told that the mystery shoppers are there, so they can’t be tested on the accuracy of their reviews.
What Is Mystery Shopping and How Does It Work? Read More »
It’s the proverbial “Resting on one’s Laurel’s” scenario and every business owner’s worst nightmare. Business is great, you have the ideal location, a growing customer base and significant social media buzz. Business has not been better, so you can finally sit back and enjoy the fruits of your labor. And then just as you are
Mystery Shopping The Competition; Acting Before it’s Too Late Read More »
Something that the Pandemic has not slowed down is the proliferation of scam artists. Name an industry and you can be sure bad actors are attempting to scam hard working people out of their money. Take the Mystery Shopping industry for example. Scammers will use the name and logo of a legitimate mystery shopper company
