Mystery Shopping

Calling All User Testers: FinTechs Need You to Beta Test Their APIs

The world of finance has experienced rapid change in recent years, with the rise of financial technology companies, or FinTechs, playing a major role in this evolution. FinTechs have revolutionized the financial industry by creating innovative solutions that leverage technology, enabling users to access financial services in new and more efficient ways. At the core

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Mystery Shopping: Unlocking the Key to Customer Satisfaction and Business Growth

Mystery shopping is a method of testing the quality of services or products by sending trained evaluators or secret shoppers to pose as regular customers and provide feedback on their experience. Mystery shopping can help businesses improve customer satisfaction, loyalty, retention, and revenue by identifying strengths and weaknesses in their service delivery, employee performance, pricing,

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Beware of Scams

Something that the Pandemic has not slowed down is the proliferation of scam artists. Name an industry and you can be sure bad actors are attempting to scam hard working people out of their money. Take the Mystery Shopping industry for example. Scammers will use the name and logo of a legitimate mystery shopper company

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