Customer Satisfaction Surveys

Customer Satisfaction Surveys

Exponentially increase the value of your mystery shopping data by pairing it with a direct customer satisfaction polling for unparalleled insight into your company’s performance – its like looking into the “right and left brain” activity of your company.Your customer’s smart phone surveys have a story to tell! Easy to set up, Service Performance Group will deliver low cost high quality subjective customer surveys.

 

 

 

 

We will:

  • Develop the survey design
  • Add your survey questions
  • Add locations
  • Add scoring for each question
  • Include a coupon to incent customers to take your survey
  • Provide you web links and QR codes to place in your stores or on your sales receipts
  • View your results online for the entire chain with summary reporting that allows drill down reports for each location
  • No contractual commitment
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